Remote SaaS Onboarding Lead | Multi-Site Deployments
Procare HR
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Benefits offered by this job
Job summary
Go Icon is hiring an Onboarding Manager to lead customer onboarding initiatives from planning to go-live. This remote role includes up to 20% travel to support on-site onboarding, training, and go-live activities.
The position offers a base salary of $55,000 per year with competitive benefits and growth opportunities. You will partner with customers, internal teams, and vendors to ensure a smooth implementation, deliver training, and drive successful product adoption across SaaS solutions in
Qualifications
- Proven experience managing software implementation or onboarding projects.
- Strong project management skills leading customer onboarding.
- Exceptional communication and relationship-building abilities.
- Experience designing training for technical and non-technical users.
- Experience in change management and user adoption strategies.
- Willingness to travel up to 20% for on-site onboarding.
Responsibilities
- Lead onboarding of new customers and manage deployments.
- Coordinate with customers, internal teams, and vendors.
- Deliver training and ensure successful adoption.
- Drive project milestones and timelines.
Skills
Education
Tools
Job description
Go Icon is hiring an Onboarding Manager to lead customer onboarding initiatives from planning to go-live. This remote role includes up to 20% travel to support on-site onboarding, training, and go-live activities.
The position offers a base salary of $55,000 per year with competitive benefits and growth opportunities. You will partner with customers, internal teams, and vendors to ensure a smooth implementation, deliver training, and drive successful product adoption across SaaS solutions in
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