Senior SaaS Implementation Lead - Remote Onboarding & Change

Karbon; United States; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Paid Flexible Time Off

Company paid medical, dental, and vision

401(k) with company matching

Work-from-home stipend

Up to 8 weeks paid parental leave

Job summary

A leading technology company is seeking a Senior Implementation Specialist to guide customers through onboarding and implementation processes. This role involves project management, technical implementation, and change management for enterprise clients. The ideal candidate possesses 3-5 years of relevant experience in B2B SaaS and excels in communication and stakeholder management. The position offers a competitive salary with an estimated range of $90,000 to $110,000, comprehensive benefits, and an inclusive company culture.

Qualifications

• 3-5+ years of experience in B2B SaaS Implementations.
• 2+ years of end-to-end technical implementation experience.
• Excellent communication and presentation skills.

Responsibilities

• Own the customer implementation journey for enterprise accounts.
• Communicate across multiple stakeholders to align priorities.
• Facilitate structured onboarding and training sessions.

Skills

B2B SaaS Implementations

Project Management

Communication

Problem-Solving

Change Management

Job description

A leading technology company is seeking a Senior Implementation Specialist to guide customers through onboarding and implementation processes. This role involves project management, technical implementation, and change management for enterprise clients. The ideal candidate possesses 3-5 years of relevant experience in B2B SaaS and excels in communication and stakeholder management. The position offers a competitive salary with an estimated range of $90,000 to $110,000, comprehensive benefits, and an inclusive company culture.