Remote SaaS Customer Trainer for Adoption & Impact

Jobgether; United States; Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote work environment

Comprehensive health coverage

Opportunities for career growth

Supportive team culture

Job summary

A SaaS company is seeking an experienced Customer Trainer to design and deliver impactful training programs. You'll lead virtual sessions and 1:1 trainings, creating engaging materials while tracking learning outcomes. This role is pivotal to enhancing customer engagement and satisfaction. Applicants should have over 3 years of experience in customer-facing training and excellent virtual communication skills. Competitive salary of $80,000 - $95,000 is offered, with a flexible remote work environment.

Qualifications

• 3+ years of experience delivering customer-facing training or enablement content.
• Strong customer-first mindset to help clients gain product value.
• Proficiency with virtual communication and presentation.

Responsibilities

• Develop and deliver virtual trainings, webinars, workshops, and onboarding sessions.
• Conduct 1:1 customer onboarding and strategic enablement sessions.
• Maintain a structured training calendar and content library.

Skills

Customer-facing training delivery

Excellent communication skills

Virtual facilitation

Technical explanation for non-technical users

Engaging training session development

Tools

Video conferencing tools

Content creation tools

LMS tools

Job description

A SaaS company is seeking an experienced Customer Trainer to design and deliver impactful training programs. You'll lead virtual sessions and 1:1 trainings, creating engaging materials while tracking learning outcomes. This role is pivotal to enhancing customer engagement and satisfaction. Applicants should have over 3 years of experience in customer-facing training and excellent virtual communication skills. Competitive salary of $80,000 - $95,000 is offered, with a flexible remote work environment.