Remote SaaS AR & Collections Specialist

ProfilHQ; United States; Remote; USD 78,000 - 95,000; Full time

Benefits offered by this job

Stock options

Flexible work schedule

Retirement plan match

Unlimited PTO

Job summary

AssetWatch, a growing SaaS company, seeks an experienced Accounts Receivable & Collections Specialist to drive timely cash collections and resolve complex AR issues. You will manage a portfolio of accounts, coordinate with Billing, Revenue, and Finance, and improve collection processes in a fast-paced environment.

The role emphasizes analytical problem solving, ownership of accounts, and clear communication with customers and internal teams.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, or related field.
• 7+ years of progressive B2B accounts receivable and commercial collections experience.
• Demonstrated ability to research and resolve complex AR issues independently.
• Strong analytical and reconciliation skills with root-cause identification for payment discrepancies.
• Excellent written and verbal communication with internal teams and customers.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage a portfolio of customer accounts and drive timely collection of outstanding receivables.
• Investigate and resolve complex payment issues including unapplied cash, short payments, disputed invoices, and billing discrepancies.
• Research unapplied payments by reviewing remittances, invoices, contracts, and payment history.
• Own issues from identification through resolution with timely follow-up to customers and internal stakeholders.
• Negotiate payment commitments while maintaining positive customer relationships.
• Document collection activity and customer communication in NetSuite and related systems.

Skills

Analytical skills

Communication

Organization

Ownership

Multi-tasking

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Accounting/Finance/Business

Tools

NetSuite

Salesforce

Job description

AssetWatch, a growing SaaS company, seeks an experienced Accounts Receivable & Collections Specialist to drive timely cash collections and resolve complex AR issues. You will manage a portfolio of accounts, coordinate with Billing, Revenue, and Finance, and improve collection processes in a fast-paced environment.

The role emphasizes analytical problem solving, ownership of accounts, and clear communication with customers and internal teams.