Remote AR Specialist - Collections & Cash Flow

Visual Edge IT, Inc.; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Insurance benefits

401K with employer match

Job summary

Visual Edge IT is seeking an organized Accounts Receivable Specialist for a remote role. You will manage collections and customer follow-up to maintain cash flow, while ensuring accurate billing and responsive service.

You will handle inquiries, resolve discrepancies, and document activities in the ERP system as part of a growing Finance team. Join a national technology services provider committed to career growth.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Minimum of 2 years of experience in accounts receivable, collections, or other finance/accounting roles.
• Strong collections skills with clear, professional communication with customers.
• Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities.
• Positive, proactive attitude with a commitment to resolving issues quickly and effectively.
• Strong problem-solving skills and ownership mindset.
• Proficiency with Microsoft Office Suite.
• Experience with accounting or ERP systems required; E-Automate experience is a plus.

Responsibilities

• Proactively manage accounts receivable aging, contacting customers to resolve past-due balances and secure timely payment.
• Conduct collection calls and email outreach with professionalism, accuracy, and persistence.
• Research and address payment discrepancies, unapplied cash, short pays, and disputed invoices.
• Process invoices and statements for mailing and ensure prompt delivery to customers.
• Follow up on returned mail and obtain corrected customer contact information.
• Assist customers with invoice or statement requests, credit card payments, and general billing inquiries.
• Redirect customer questions to appropriate internal departments when necessary to resolve issues.
• Maintain accurate notes and documentation within the ERP or accounting system.
• Identify trends, recurring issues, or root causes impacting collection efforts and elevate as needed.
• Support the Accounts Receivable team with additional tasks and projects as assigned.

Skills

Strong collections skills

Detail-oriented

Organizational skills

Problem-solving

Ownership mindset

Customer communication

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office Suite

ERP systems

E-Automate

Job description

Visual Edge IT is seeking an organized Accounts Receivable Specialist for a remote role. You will manage collections and customer follow-up to maintain cash flow, while ensuring accurate billing and responsive service.

You will handle inquiries, resolve discrepancies, and document activities in the ERP system as part of a growing Finance team. Join a national technology services provider committed to career growth.