Remote SaaS Account Manager — Cybersecurity Renewals
UpGuard
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Job summary
UpGuard, a cyber risk management SaaS leader, is hiring an Account Manager to drive renewals and expand revenue within a portfolio of key accounts. You will negotiate renewals, coordinate with sales, customer success, and marketing, and ensure clients realize ongoing value from our platform.
The ideal candidate has a strong commercial background in SaaS renewals, deep cyber security knowledge (TPRM), and a data-driven approach to maximize retention and growth in a fast-paced, AI-enabled
Qualifications
- Proven experience in SaaS renewals and revenue growth.
- Strong understanding of cyber security, especially Third-Party Risk Management (TPRM).
- Excellent contract negotiation skills.
- Strategic thinker with ability to spot expansion opportunities.
- Data-driven with a track record of using metrics to improve renewals.
- Collaborative team player comfortable with cross-functional work.
- Curious about AI tools and how they can enhance workflows.
Responsibilities
- Drive Renewals: Own renewal process for a portfolio of key accounts.
- Revenue Retention: Implement strategies to safeguard existing revenue.
- Revenue Expansion: Identify upsell/cross-sell opportunities within accounts.
- Contract Negotiation: Lead renewals and expansions with legal/finance.
- Market Insights: Stay informed on industry trends and client needs to advise value.
- Reporting & Metrics: Track renewal rates and account health with data.
Skills
Job description
UpGuard, a cyber risk management SaaS leader, is hiring an Account Manager to drive renewals and expand revenue within a portfolio of key accounts. You will negotiate renewals, coordinate with sales, customer success, and marketing, and ensure clients realize ongoing value from our platform.
The ideal candidate has a strong commercial background in SaaS renewals, deep cyber security knowledge (TPRM), and a data-driven approach to maximize retention and growth in a fast-paced, AI-enabled
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