Cyber Security Account Manager: Revenue Growth (Remote)

UpGuard Inc.; San Francisco (CA); Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Monthly lifestyle subsidy

WFH set-up allowance

$1500 USD annual Learning & Dev. 7

Annual leave

18 weeks paid Parental Leave

Personal Leave Allowance

Fully remote working environment

Top-spec hardware

Generative AI subsidy

Health Insurance

Job summary

UpGuard Inc. is seeking an Account Manager to focus on renewals and revenue growth within key accounts. You will drive contract renewals, protect existing revenue, and collaborate with sales, CS, and marketing to maximize value for clients.

The role emphasizes strategic account management, cross-functional negotiation, and leveraging AI tools to enhance processes while maintaining strong client relationships and predictable revenue growth.

Qualifications

• Commercial experience in SaaS renewals or similar roles.
• Solid understanding of the cyber security landscape, especially TPRM.

Responsibilities

• Drive Renewals: own renewal process for a portfolio of key accounts.
• Revenue Retention: safeguard existing revenue and address risks before they impact the business.
• Revenue Expansion: identify upsell and cross-sell opportunities with sales teams.
• Contract Negotiation: lead renewals and expansions with legal and finance teams.
• Market Insights: stay informed about industry trends, client needs to offer informed recommendations.
• Collaboration: partner with sales, customer success, and marketing for cohesive account strategies.
• Reporting & Metrics: track renewal rates and overall account health.

Skills

Commercial experience

Cyber security knowledge

Negotiation skills

Strategic mindset

Data-driven

Collaboration

Curiosity about AI tools

Job description

UpGuard Inc. is seeking an Account Manager to focus on renewals and revenue growth within key accounts. You will drive contract renewals, protect existing revenue, and collaborate with sales, CS, and marketing to maximize value for clients.

The role emphasizes strategic account management, cross-functional negotiation, and leveraging AI tools to enhance processes while maintaining strong client relationships and predictable revenue growth.