Remote ROI Support Specialist

Sharecare; Madison (WI); Teletrabalho; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

Sharecare is a digital healthcare company focused on delivering software and services to improve care quality and outcomes. The role provides support to Release of Information Specialists, Quality Control, Customer Service, Billing & Collections to resolve issues related to fulfilling or fulfilled Release of Information requests for patient medical records.

The position emphasizes HIPAA compliance, data entry, and cross-department communication to minimize turnaround delays and safeguard patient

Qualificações

• Experience with HIPAA rules and release of information processes.
• Familiarity with data entry and quality control in records fulfillment.
• Ability to use electronic record workflow systems.
• Attention to detail and accuracy.
• Ability to work in a fast-paced environment.
• Commitment to privacy and regulatory compliance.

Responsabilidades

• Assist Release of Information Specialists to resolve fulfillment issues.
• Ensure compliance with HIPAA and state/federal laws for release of information.
• Perform data entry and quality control for records fulfillment.
• Communicate with Customer Service and other departments to resolve questions.
• Research and resolve workflow and record issues to minimize delays.
• Identify and escalate critical issues in management.

Conhecimentos

Attention to detail

Strong communication

Independent work

Reliability & professionalism

Fast-paced environment

HIPAA/Release of Information knowledge

Ferramentas

Record management system

Intranet

Exceptions Management

Word

Excel

Outlook

Descrição da oferta de emprego

Sharecare is a digital healthcare company focused on delivering software and services to improve care quality and outcomes. The role provides support to Release of Information Specialists, Quality Control, Customer Service, Billing & Collections to resolve issues related to fulfilling or fulfilled Release of Information requests for patient medical records.

The position emphasizes HIPAA compliance, data entry, and cross-department communication to minimize turnaround delays and safeguard patient