Remote HIPAA Records Release Specialist

Sharecare; Olympia (WA); Remote; USD 42,000 - 56,000; Full time

Job summary

Sharecare is a digital healthcare company providing software and services across the healthcare ecosystem. This role supports Release of Information processes, quality control, customer service, and billing/collections to resolve issues related to fulfilling or fulfilled medical records requests.

Responsibilities include assisting specialists, ensuring HIPAA compliance, data entry, and cross-department communication to minimize turnaround delays.

Qualifications

• Minimum 6 months experience with Sharecare HDS in QC, Credit & Collections or Customer Service required, 1 year or more preferred
• 1 year or more experience preferred
• Ability to use internal electronic based record workflow systems such as Record Management, Intranet, Exceptions Management, Word, Excel, Outlook, etc.
• Attention to detail
• Ability to work in a fast-paced, production-oriented environment
• High level of reliability, productivity and professionalism
• Good communication skills, both written and oral
• The ability to work independently and being productive with little supervision

Responsibilities

• Assist Release of Information Specialists to resolve issues related to fulfillment of medical records requests
• Ensure compliance requirements are met to release medical records based on HIPAA rules and regulations, including adherence to other state and federal laws for Release of Information
• Perform Data Entry & Quality Control measures for fulfillment of medical records requests
• Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records requests
• Research and resolve workflow and record issues quickly to minimize delays in turnaround
• Identify and escape critical and important issues to management

Skills

Attention to detail

Communication skills

Self-motivation

Fast-paced work

Word

Excel

Outlook

Tools

Word

Excel

Outlook

Job description

Sharecare is a digital healthcare company providing software and services across the healthcare ecosystem. This role supports Release of Information processes, quality control, customer service, and billing/collections to resolve issues related to fulfilling or fulfilled medical records requests.

Responsibilities include assisting specialists, ensuring HIPAA compliance, data entry, and cross-department communication to minimize turnaround delays.