Remote HIPAA ROI Support Specialist

Sharecare; Denver (CO); Remote; USD 36,000 - 54,000; Full time

Job summary

Sharecare is seeking a detail-oriented team member to support Release of Information operations remotely. You will assist specialists, perform data entry, and help ensure timely fulfillment of patient records while adhering to HIPAA rules.

The role requires accuracy, strong communication, and the ability to navigate multiple systems and departments. Join a company focused on improving health outcomes through data-driven care and collaborative workflows.

Qualifications

• Must have 6+ months experience with Sharecare HDS in QC, Credit & Collections or Customer Service.
• Experience using electronic record workflow systems and standard MS Office tools.

Responsibilities

• Assist Release of Information Specialists to resolve fulfillment of medical records requests.
• Ensure compliance with HIPAA and related laws for release of information.
• Perform data entry and quality control for medical records fulfillment.
• Communicate with Customer Service and other departments to answer questions and resolve requests.
• Research and resolve workflow and record issues to minimize delays.
• Identify and escalate critical issues in a timely manner.

Skills

Attention to detail

Strong communication skills

Ability to work independently

Ability to work in a fast-paced, Prod‑

Reliability and professionalism

Tools

Record Management System

Word

Excel

Outlook

Intranet

Job description

Sharecare is seeking a detail-oriented team member to support Release of Information operations remotely. You will assist specialists, perform data entry, and help ensure timely fulfillment of patient records while adhering to HIPAA rules.

The role requires accuracy, strong communication, and the ability to navigate multiple systems and departments. Join a company focused on improving health outcomes through data-driven care and collaborative workflows.