Remote RN Triage Specialist — 24/7 Phone Care

Call 4 Health; Iowa City (IA); A distancia; USD 41.000 - 62.000; Jornada completa

Descripción de la vacante

Call 4 Health is seeking an experienced Registered Nurse (RN) for a remote triage role supporting patients and providers nationwide. This 24-hour call center involves telephone triage, EHR management, and clinical support across multiple states.

Qualified candidates have 2–4 years of RN clinical experience and a Compact license. You will triage, document, and coordinate care remotely while ensuring high-quality patient outcomes in a fast-paced environment.

Formación

• RN license in good standing (e-NCL/Compact)
• 2–4 years of RN clinical experience (ER/Urgent Care/Adult/PCS/ICU)
• Experience with telephone triage using electronic triage systems
• Experience using two or more EHR platforms
• Willingness to obtain additional state licenses as requested

Responsabilidades

• Respond to inbound and outbound calls for a multi-state nurse triage service
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients
• Document patient interactions accurately in client EHR systems
• Provide clinical assessments via phone or patient portal based on protocols
• Support providers with administrative and clinical tasks (medication refills, notifications, follow-up)
• Facilitate referrals and assist with prior authorization requests
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed
• Participate in Remote Patient Monitoring (RPM) programs (vital signs, chronic disease education)
• Screen and qualify patients for clinical trials and patient education
• Take on additional responsibilities to support team success and patient outcomes

Conocimientos

Teamwork

Leadership

Customer service

Documentation accuracy

Time management

Educación

Associate's or Bachelor's Degree in Nursing

Herramientas

Electronic Health Records (EHR) platforms

Descripción del empleo

Call 4 Health is seeking an experienced Registered Nurse (RN) for a remote triage role supporting patients and providers nationwide. This 24-hour call center involves telephone triage, EHR management, and clinical support across multiple states.

Qualified candidates have 2–4 years of RN clinical experience and a Compact license. You will triage, document, and coordinate care remotely while ensuring high-quality patient outcomes in a fast-paced environment.