Remote RN Triage Nurse - Multistate Care & RPM

Call 4 Health; Iowa City (IA); Remote; USD 41,000 - 58,000; Full time

Job summary

Call 4 Health is seeking an experienced Registered Nurse (RN) for remote triage to support patients nationwide from a home-based setting. You will conduct telephone triage, document patient interactions in EHR systems, and provide clinical assessments under established protocols.

Ideal candidates hold 2–4 years of RN experience (ER/urgent care preferred), an active Compact license (e-NCL), and are willing to obtain additional state licenses.

Qualifications

• 2-4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU.
• Prior telephone triage experience using electronic triage systems.
• Experience working with two or more EHR platforms.
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license.
• Willingness to obtain additional state licenses as requested.

Responsibilities

• Respond to inbound and outbound calls for a multi-state nurse triage service.
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients.
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform.
• Provide clinical assessments via phone or patient portal based on established protocols.
• Support providers with administrative and clinical tasks, including medication refill requests, provider notification of critical results, and post-discharge follow-up coordination.
• Facilitate referrals and assist with prior authorization requests requiring clinical input.
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed.
• Participate in Remote Patient Monitoring (RPM) programs, including monitoring vital signs and educating patients on chronic disease management (diabetes, hypertension, COPD).
• Screen and qualify patients for clinical trials and provide patient education.
• Take on additional responsibilities to support team success and patient outcomes.

Skills

Teamwork

Leadership

Customer service

Communication

Attention to detail

Organization

Education

Associate's or Bachelor's Degree in Nursing

Job description

Call 4 Health is seeking an experienced Registered Nurse (RN) for remote triage to support patients nationwide from a home-based setting. You will conduct telephone triage, document patient interactions in EHR systems, and provide clinical assessments under established protocols.

Ideal candidates hold 2–4 years of RN experience (ER/urgent care preferred), an active Compact license (e-NCL), and are willing to obtain additional state licenses.