Remote RN Case Manager - Telephonic (Compact License)

UnitedHealth Group; United States; Remote; USD 60,000 - 107,000; Full time

Job summary

UnitedHealth Group is seeking a Telephone Case Manager RN to support a diverse member population from the United States. The role focuses on education, advocacy, and connections to resources to improve health outcomes across a broad patient base.

The position emphasizes high-volume, phone-based care with a need for strong computer skills and patient-centered adaptability. Remote work within the U.S. and standard business hours apply.

Qualifications

• Current, unrestricted RN license in the state you reside in.
• Compact RN license required; must reside in a Compact state.
• 3+ years of case management, hospital, acute care or direct care experience.
• Ability to type and navigate a Windows-based environment.

Responsibilities

• Make outbound calls and receive inbound calls to assess members' current health status
• Identify gaps or barriers in treatment plans
• Provide patient education to assist with self-management
• Make referrals to outside sources
• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
• Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels

Skills

RN license

Compact license

3+ years experience

Typing

Windows navigation

Education

BSN

CCM

Tools

Windows

Job description

UnitedHealth Group is seeking a Telephone Case Manager RN to support a diverse member population from the United States. The role focuses on education, advocacy, and connections to resources to improve health outcomes across a broad patient base.

The position emphasizes high-volume, phone-based care with a need for strong computer skills and patient-centered adaptability. Remote work within the U.S. and standard business hours apply.