Remote RN Case Manager – Telehealth & Care Coordination

Optum; Richardson (TX); Remote; USD 60,000 - 107,000; Full time

Job summary

Optum is seeking an experienced Telephone Case Manager RN to support a diverse member population with education, advocacy, and connections to necessary resources. This remote role operates Monday through Friday, 8 AM–8 PM, nationwide across the U.S.

Responsibilities include assessing health status, addressing barriers, educating patients, and coordinating with Home Health Aides or Meals on Wheels. A compact RN license and 3+ years in case management are required.

Qualifications

• Current, unrestricted RN license in the state you reside in.
• Compact RN license required in a Compact license state.
• 3+ years of experience in case management, hospital, acute care or direct care settings.
• Ability to type and navigate a Windows based environment.

Responsibilities

• Make outbound calls and receive inbound calls to assess members' current health status.
• Identify gaps or barriers in treatment plans.
• Provide patient education to assist with self-management.
• Make referrals to outside sources.
• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction.
• Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels.

Skills

RN license

Compact license

Case management

Windows navigation

Education

BSN

Tools

Windows OS

Job description

Optum is seeking an experienced Telephone Case Manager RN to support a diverse member population with education, advocacy, and connections to necessary resources. This remote role operates Monday through Friday, 8 AM–8 PM, nationwide across the U.S.

Responsibilities include assessing health status, addressing barriers, educating patients, and coordinating with Home Health Aides or Meals on Wheels. A compact RN license and 3+ years in case management are required.