RN General Case Manager Compact Lics

UnitedHealth Group; Texas; On-site; USD 60,000 - 107,000; Full time

Job summary

UnitedHealth Group is seeking a Telephone Case Manager RN to support a diverse member population by educating, advocating, and connecting them with needed resources. This on-site role in Richardson, TX offers a full-time day shift and a competitive salary range.

Ideal candidates have 3+ years in case management, an unrestricted RN license, and a compact license. BSN is preferred, with a focus on delivering high-quality patient care and coordinated services.

Qualifications

• Current, unrestricted RN license in your state of residence.
• Compact RN license required; must reside in a Compact license state.
• BSN preferred.
• 3+ years of experience in case management, hospital, acute care, or direct care settings.

Responsibilities

• Make outbound and inbound calls to assess members' health status.
• Identify gaps or barriers in treatment plans and coordinate care.
• Provide patient education to support self-management.
• Make referrals to outside sources for services and resources.
• Maintain a complete continuum of quality care through close communication with members.

Skills

Phone outreach

Patient education

Care coordination

Education

BSN preferred

Job description

About This Role

As a Telephone Case Manager RN with UnitedHealth Group, you'll support a diverse member population by providing education, advocacy, and connections to necessary resources. This role is ideal for those looking to make a significant impact on health outcomes through remote engagement.

Highlights

• Pay: $60,200 - $107,400/year
• Location: Richardson, TX
• Schedule: Full Time, Day shift

What You'll Do

• Make outbound calls and receive inbound calls to assess members' current health status
• Identify gaps or barriers in treatment plans
• Provide patient education to assist with self-management
• Make referrals to outside sources
• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
• Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels

Requirements

• Education:
  • BSN preferred
• Experience:
  • 3+ years of experience in case management, hospital, acute care, or direct care settings
• Licenses & Certifications:
  • Current, unrestricted RN license in the state of residence
  • Compact RN license required; must reside in a Compact license state

About UnitedHealth Group

UnitedHealth Group is a leading healthcare provider committed to delivering exceptional patient care. They harness technology and innovation to make healthcare simpler, more affordable, and more connected for the people they serve.