Remote Telephonic RN Case Manager - Home Care

UnitedHealth Group; Denver (CO); Remote; USD 60,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits

401k + stock purchase plan

Remote work flexibility

Job summary

UnitedHealth Group is seeking a Telephonic RN Case Manager to act as the primary contact for members with complex medical and social needs. You will conduct telephonic assessments, create person‑centered care plans, and coordinate services across multiple care settings from a remote, team‑based environment.

Ideal candidates have an active RN license (WA/CO) and at least 2 years of RN experience with care coordination in Medicaid LTSS/HCBS or similar programs.

Qualifications

• Active, unrestricted RN license or multistate license valid for WA and CO by start date.
• 2 years of professional RN experience.
• Experience coordinating care for patients with complex or high‑risk needs.
• Experience with Medicaid LTSS, HCBS, or related programs.
• Experience in case management, managed care, home health, or transitions of care.
• Proficiency documenting in EHRs and navigating multiple computer apps by phone.

Responsibilities

• Conduct comprehensive telephonic assessments of members' medical, behavioral health, functional and social needs.
• Develop, implement, and reassess person‑centered care plans reflecting goals and risks.
• Coordinate care across Medicare, Medicaid, primary and specialty care, and home health.
• Identify gaps to treatment and connect members with appropriate resources.
• Facilitate safe transitions between care settings and ensure timely follow‑ups.
• Document assessments, care plans and outcomes accurately in systems.
• Maintain licensure and pursue continuing education aligned with role.

Skills

RN license

Care coordination

Telephonic assessments

Multistate license

Education

Active RN license (WA/CO) credential

Tools

Electronic Health Records (EHR) software

Job description

UnitedHealth Group is seeking a Telephonic RN Case Manager to act as the primary contact for members with complex medical and social needs. You will conduct telephonic assessments, create person‑centered care plans, and coordinate services across multiple care settings from a remote, team‑based environment.

Ideal candidates have an active RN license (WA/CO) and at least 2 years of RN experience with care coordination in Medicaid LTSS/HCBS or similar programs.