Remote Revenue Ops Analyst - Data, Billing & Forecasting

SmartSuite; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work flexibility

Competitive salary

Paid holidays

Medical benefits

Flexible PTO

Job summary

SmartSuite is seeking a Revenue Systems & CRM Administrator to own the CRM, data integrity, and ongoing improvements across accounts, subscriptions, and customer records. You'll partner with Engineering and cross-functional teams to implement system enhancements, automate workflows, and support accurate quoting, billing, and revenue reporting.

This role requires 2–4 years in Revenue/Sales Ops and strong analytical skills.

Qualifications

• 2–4 years of experience in Revenue Operations, Sales Operations, Business Systems, Financial Operations, or a related function.
• Experience administering or supporting CRM platforms such as Salesforce, HubSpot, or similar systems.
• Strong understanding of CRM data structures, workflows, reporting, and data integrity.
• Proficiency with spreadsheets, data analysis, and operational reporting.
• Strong attention to detail, particularly when working with financial data, billing, and compensation calculations.
• Ability to identify process inefficiencies, troubleshoot issues, and implement practical improvements.
• Strong organizational and communication skills with the ability to collaborate across multiple departments.
• Comfortable working independently, managing competing priorities, and operating in a fast-paced environment.

Responsibilities

• Serve as the primary functional administrator of SmartSuite’s proprietary CRM, supporting daily operations, system configuration, and ongoing improvements.
• Maintain data integrity across accounts, opportunities, subscriptions, product catalogs, and customer records.
• Partner with Engineering and internal stakeholders to identify, test, and implement system enhancements and workflow automations.
• Troubleshoot system issues, support users, and ensure consistent adoption of established processes.
• Develop and maintain standard operating procedures, process documentation, and training materials.

Skills

CRM admin

Data integrity

Workflow automation

Billing

Forecasting

Tools

Salesforce

HubSpot

Chargebee

Job description

SmartSuite is seeking a Revenue Systems & CRM Administrator to own the CRM, data integrity, and ongoing improvements across accounts, subscriptions, and customer records. You'll partner with Engineering and cross-functional teams to implement system enhancements, automate workflows, and support accurate quoting, billing, and revenue reporting.

This role requires 2–4 years in Revenue/Sales Ops and strong analytical skills.