Remote Revenue Operations & Salesforce Systems Lead

Ardoq LLC; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Employee Stock Options

25 days annual leave

Enhanced parental leave

401(k) retirement plan

Annual learning budget

Fully remote within EST hours; NY team

Job summary

Ardoq LLC is hiring a Revenue Operations Systems Manager to own Salesforce and its integrations within a dynamic GTM ecosystem. You will balance ticket routing with strategic system improvements, ensuring the tools support rapid growth.

You are a certified Salesforce Admin who collaborates with Sales, Marketing, and Customer Success, using AI tools daily to enhance accuracy and speed. Remote within EST hours, with occasional NY office visits.

Qualifications

• Must hold a Salesforce Administrator certification and have experience supporting Salesforce in a high-growth tech company.
• Experience working with AEs, BDRs, Marketing, and CSMs to understand why a system change matters.
• Ability to move between ticket work and project delivery in the same day.

Responsibilities

• Own Salesforce end‑to‑end: user setup, permissions, configuration, and ongoing optimization.
• Partner with GTM teams (Customer Success, Marketing, Partnerships, Sales) to translate business problems into trusted system solutions.
• Lead system projects, from CPQ tool deployment to establishing a robust Customer SQL framework.
• Contribute to a small, high‑trust culture by shipping tickets and completing projects.

Skills

Salesforce administration

Ticket handling

Cross-functional collaboration

Process improvement

Education

Salesforce Administrator certification

Tools

Salesforce

Claude

Gemini

ChatGPT

Job description

Ardoq LLC is hiring a Revenue Operations Systems Manager to own Salesforce and its integrations within a dynamic GTM ecosystem. You will balance ticket routing with strategic system improvements, ensuring the tools support rapid growth.

You are a certified Salesforce Admin who collaborates with Sales, Marketing, and Customer Success, using AI tools daily to enhance accuracy and speed. Remote within EST hours, with occasional NY office visits.