Remote Revenue Operations Lead (HubSpot & Gainsight)

RedTeam Software; Oregon; Hybrid; USD 110,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

RedTeam Software is seeking a Revenue Operations Manager to own the systems, processes, and data behind the go-to-market team. You will run HubSpot and Gainsight, but the role is bigger than the tools—focus on fixing friction and driving adoption with Sales, Marketing, and CS.

You will set RevOps priorities with leadership and ensure reporting is trusted. You’ll standardize processes, build dashboards, and maintain data hygiene across the GTM stack.

Qualifications

• 2+ years in Revenue Operations, Sales Operations, or CRM administration at a B2B SaaS company
• Deep hands-on HubSpot admin experience, including workflows and Operations Hub
• Experience with Gainsight or similar CS platform (Totango, ChurnZero)
• Track record of designing and rolling out process changes across multiple teams
• Strong understanding of SaaS metrics: pipeline, conversion rates, churn, GRR, and NRR
• Clear communicator who can explain data and process to frontline reps and executives

Responsibilities

• Own end-to-end revenue processes: routing, handoffs, deal stages, onboarding, renewals
• Identify friction, propose data-backed fixes, drive adoption with leadership
• Define and document process standards; drive cross-team adoption
• Build and maintain a RevOps roadmap and prioritize requests
• Ensure accuracy of core revenue metrics and build dashboards for GTM teams
• Keep HubSpot and Gainsight data in sync with other GTM tools and ensure data hygiene
• Serve as operating partner to Sales, Marketing, and CS leaders
• Collaborate with Finance to align bookings and revenue data across systems

Skills

HubSpot admin

Gainsight

Process improvement

Data storytelling

SaaS metrics

Cross-functional collaboration

Tools

HubSpot

Gainsight

PandaDoc

APIs / Zapier

Job description

RedTeam Software is seeking a Revenue Operations Manager to own the systems, processes, and data behind the go-to-market team. You will run HubSpot and Gainsight, but the role is bigger than the tools—focus on fixing friction and driving adoption with Sales, Marketing, and CS.

You will set RevOps priorities with leadership and ensure reporting is trusted. You’ll standardize processes, build dashboards, and maintain data hygiene across the GTM stack.