Remote Revenue Operations & BI Director for Growth

CL 3228a5b8 3e30 479e ba88 e35930b078c2; Radnor (Delaware County); On-site; USD 140,000 - 200,000; Full time

Job summary

KnowFully Learning Group is seeking a Director, Revenue Operations & Business Intelligence to create greater visibility, forecasting discipline, reporting consistency, and performance insight across the company’s portfolio of professional education brands and product lines.

This role will serve as a trusted source of business intelligence for executive leadership, providing clear and actionable insights into revenue performance, forecasting, operating metrics, product-line and brand performance,

Qualifications

• Strong knowledge of revenue operations, business intelligence, forecasting, commercial analytics, and performance management.
• Ability to establish consistent reporting standards, KPI definitions, data governance practices, and operating processes.
• Strong written and verbal communication skills, including the ability to present complex information clearly to executive audiences.
• Experience with CRM, business intelligence, analytics, and reporting platforms.
• Ability to influence and collaborate effectively across functions without direct authority.
• Strong organizational skills and the ability to manage multiple priorities in a remote, evolving business environment.

Responsibilities

• Lead the company’s revenue operations and business intelligence framework, creating consistent visibility into B2C and B2B revenue performance, forecasts, pipelines, funnels, and key commercial drivers.
• Develop and govern forecasting methodologies, commercial KPIs, reporting standards, and performance measures that improve accuracy, consistency, and accountability across the organization.
• Build and maintain executive dashboards, leadership scorecards, portfolio reporting, and recurring business reviews that provide a trusted source of truth for company performance.
• Analyze product-line, brand, customer segment, learner lifecycle, retention, pricing, packaging, and enterprise account performance to identify trends, risks, and growth opportunities.
• Translate complex business and performance data into clear insights and recommendations that help executive leadership make faster, more informed decisions and prioritize resources.
• Establish and manage cross-functional business-performance measurement frameworks, including common KPIs, scorecards, analytical views, and performance reporting that enable leaders and the PMO to identify results, risks, and opportunities.
• Own business-side data, reporting, KPI, and analytics governance for sales CRM and BI systems, including data-quality standards, KPI definitions, reporting requirements, and business requirements; partner with functional owners on workflow requirements and with the CTO organization on technical implementation.
• Partner with the CTO organization on reporting integrations, analytics infrastructure, systems enhancements, and technical solutions while maintaining clear business and technical ownership.
• Identify opportunities to streamline reporting, improve business processes, and reduce manual work through automation, analytics, and improved operating practices.
• Identify and evaluate AI and automation opportunities, develop analytical business cases, support functional and technology leaders in prioritization, and measure realized business value and ROI.
• Provide performance measurement, dashboards, and analytical reporting for strategic initiatives, acquisitions, and post-acquisition performance, in partnership with the PMO and accountable business owners.
• Collaborate with Product, Marketing, Sales, Operations, Finance, PMO, and Technology leaders to strengthen performance measurement and operating discipline while respecting functional ownership and decision rights.

Skills

Analytical thinking

Forecasting

Performance management

CRM platforms

Executive dashboards

KPI definitions

Data governance

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

KnowFully Learning Group is seeking a Director, Revenue Operations & Business Intelligence to create greater visibility, forecasting discipline, reporting consistency, and performance insight across the company’s portfolio of professional education brands and product lines.

This role will serve as a trusted source of business intelligence for executive leadership, providing clear and actionable insights into revenue performance, forecasting, operating metrics, product-line and brand performance,