Remote Retirement Services Specialist (English/Spanish)

TalentAlly; Phoenix (AZ); On-site; USD 39,700 - 54,550; Full time

Benefits offered by this job

Medical, dental, vision and life insurance

401(k) plan with company matching

Tuition reimbursement up to $5,250/year

Generous paid time off

Paid volunteer time

Job summary

A financial services company is seeking a Customer Service Representative for a remote position in Phoenix, AZ. The ideal candidate possesses an associate degree and has customer service experience. Responsibilities include answering inquiries about retirement plans, providing exceptional service, and collaborating with a team. The role offers a salary range of $39,700 - $54,550, along with inclusive benefits such as health insurance, retirement savings, and paid time off. Interested applicants should reside within commuting distance to Las Vegas.

Qualifications

• At least one year of customer service experience or two years without a degree.
• Willingness to work varied hours, including some Saturdays.

Responsibilities

• Answer incoming inquiries about retirement plans.
• Work collaboratively in a call center environment.
• Educate and empower customers regarding their retirement accounts.

Skills

Customer service experience

Fluency in Spanish

Attention to detail

Education

Associate degree or higher

Job description

A financial services company is seeking a Customer Service Representative for a remote position in Phoenix, AZ. The ideal candidate possesses an associate degree and has customer service experience. Responsibilities include answering inquiries about retirement plans, providing exceptional service, and collaborating with a team. The role offers a salary range of $39,700 - $54,550, along with inclusive benefits such as health insurance, retirement savings, and paid time off. Interested applicants should reside within commuting distance to Las Vegas.