Remote Retirement Benefits Support Specialist

iShare Inc; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

iShare Inc is seeking a Benefit Disbursement Customer Service Representative to provide exceptional service to clients regarding retirement plan payments. This remote role involves addressing client inquiries about payment options and ensuring accurate processing.

The ideal candidate will have strong communication skills, attention to detail, and experience in financial services or call center operations. A commitment to client satisfaction and the ability to follow structured processes are essential for success in this position.

Qualifications

• Strong communication skills to address client inquiries effectively.
• Familiarity with retirement payments including distributions and rollovers.
• Excellent customer service skills to manage multiple inquiries.

Responsibilities

• Respond to client inquiries about retirement plan payments.
• Assist clients in understanding their payment options.
• Maintain high accuracy levels in processing requests.

Skills

Effective communication

Customer service expertise

Knowledge of retirement plan payments

Ability to follow structured processes

Attention to detail

Job description

iShare Inc is seeking a Benefit Disbursement Customer Service Representative to provide exceptional service to clients regarding retirement plan payments. This remote role involves addressing client inquiries about payment options and ensuring accurate processing.

The ideal candidate will have strong communication skills, attention to detail, and experience in financial services or call center operations. A commitment to client satisfaction and the ability to follow structured processes are essential for success in this position.