Remote Resident Connectivity Program Manager

BH Management Services, LLC; South Dakota; Remote; USD 90,000 - 120,000; Full time

Job summary

BH Management, LLC is seeking a Resident Connectivity Program Manager to lead strategies for resident internet and IoT initiatives across our portfolio. This remote role focuses on implementing, optimizing, and sustaining connectivity programs, collaborating with Operations, Marketing, Centralized Operations, executives, and external partners to drive performance and resident satisfaction.

Responsibilities include defining KPIs, tracking results, ensuring standards across markets, managing

Qualifications

• Associate degree preferred; equivalent experience considered.
• 2+ years in multifamily property management or program management.
• Travel up to 60%, including overnight stays.
• Strong MS Office skills; data analysis and reporting ability.

Responsibilities

• Lead resident connectivity programs across the portfolio.
• Collaborate with Operations, Marketing, IT, and vendors to execute initiatives.
• Define KPIs, monitor performance, and report to senior leadership.
• Ensure on-time, on-budget delivery and standards across markets.

Skills

Program management

Multifamily ops

Stakeholder coordination

Data analysis

MS Office

Travel up to 60%

Education

Associate degree

Equivalent experience

Tools

Microsoft Office

Adobe products

PM software

Job description

BH Management, LLC is seeking a Resident Connectivity Program Manager to lead strategies for resident internet and IoT initiatives across our portfolio. This remote role focuses on implementing, optimizing, and sustaining connectivity programs, collaborating with Operations, Marketing, Centralized Operations, executives, and external partners to drive performance and resident satisfaction.

Responsibilities include defining KPIs, tracking results, ensuring standards across markets, managing