Remote Reservations Support Specialist

Sunkissedgetaways; Santa Fe (TX); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Onboarding provided

Remote-friendly environment

Ongoing education and development

Access to professional tools

Job summary

Sunkissedgetaways is seeking a detail-oriented Reservation Support Representative to assist clients with inquiries, coordination, confirmations, and ongoing service requests. This remote role emphasizes accurate information and organized reservation records to ensure a smooth guest experience.

The ideal candidate communicates professionally, pays close attention to details, and enjoys helping clients in a fully remote environment. Onboarding and ongoing professional development are provided.

Qualifications

• Excellent written and verbal communication.
• Great attention to detail and accuracy.
• Strong organizational and time-management skills.
• Customer-focused and professional in demeanor.
• Comfortable using email and online systems.
• Able to research and organize information efficiently.
• Reliable and capable of juggling multiple tasks.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information on client needs and preferences.
• Research availability and suitable service options.
• Coordinate reservations and confirmations.
• Review reservation details for accuracy and completeness.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when needed.
• Maintain professional customer service standards.

Skills

Communication

Attention to detail

Organizational skills

Time management

Customer-focused

Email tools

Research skills

Remote work

Tools

CRM software

Online booking tools

Job description

Sunkissedgetaways is seeking a detail-oriented Reservation Support Representative to assist clients with inquiries, coordination, confirmations, and ongoing service requests. This remote role emphasizes accurate information and organized reservation records to ensure a smooth guest experience.

The ideal candidate communicates professionally, pays close attention to details, and enjoys helping clients in a fully remote environment. Onboarding and ongoing professional development are provided.