Remote Reservation Support Specialist

Sunkissedgetaways; West Palm Beach (FL); Remote; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

100% remote environment

Onboarding and training provided

Ongoing education and development

Zusammenfassung

Sunkissedgetaways is hiring a Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. The role emphasizes accurate information handling, proactive communication, and maintaining organized reservation records in a 100% remote environment.

The ideal candidate communicates professionally, pays close attention to details, and supports clients through the reservation lifecycle.

Qualifikationen

• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Customer-focused and professional demeanor.
• Comfortable using email and online systems.
• Ability to research and organize information.
• Reliable and able to manage multiple tasks.
• Previous customer service or reservations experience is helpful but not required.

Aufgaben

• Respond to reservation-related questions and requests.
• Gather information regarding client needs and preferences.
• Research availability and appropriate service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details and documentation for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when necessary.
• Maintain professional customer service standards.

Kenntnisse

Written communication

Verbal communication

Attention to detail

Organizational skills

Time management

Customer-focused

Research skills

Multi-tasking

Tools

Email systems

Jobbeschreibung

Sunkissedgetaways is hiring a Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. The role emphasizes accurate information handling, proactive communication, and maintaining organized reservation records in a 100% remote environment.

The ideal candidate communicates professionally, pays close attention to details, and supports clients through the reservation lifecycle.