Remote Reservation Specialist

Sunkissedgetaways; Jacksonville (FL); Remote; USD 36,000 - 60,000; Full time

Job summary

Sunkissedgetaways is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role emphasizes providing accurate information while keeping reservation details organized and up to date.

The ideal candidate communicates professionally, pays close attention to details, and enjoys assisting clients in a remote environment.

Qualifications

• Clear written and verbal communication skills required.
• High attention to detail and accuracy essential.
• Good organizational and time-management abilities.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information on client needs and preferences.
• Research availability and service options for reservations.
• Assist with coordinating reservations and confirmations.
• Review reservation details for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests.
• Coordinate with service providers when needed.

Skills

Strong written and verbal comms

Attention to detail

Organizational skills

Customer-focused

Email and online systems

Research and information organization

Multitasking

Job description

Sunkissedgetaways is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role emphasizes providing accurate information while keeping reservation details organized and up to date.

The ideal candidate communicates professionally, pays close attention to details, and enjoys assisting clients in a remote environment.