Remote Reservations Specialist

Travelwithjess04; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Onboarding provided

Training provided

Professional development

Education opportunities

Access to resources

Job summary

Travelwithjess04 seeks a friendly and organized remote advisor to assist clients with reservation inquiries, options, confirmations, and ongoing service needs. Strong communication and attention to detail are essential to ensure a positive client experience while working remotely.

You will respond to inquiries, gather preferences, research options, assist with reservations, and maintain accurate client records in a supportive team environment.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused attitude.
• Excellent organization and attention to detail.
• Comfortable using computers and online platforms.
• Ability to research and organize information.
• Strong follow-up skills.
• Reliable and professional.

Responsibilities

• Respond to client inquiries and reservation requests.
• Gather information regarding client needs and preferences.
• Research available options and services.
• Assist with reservations and confirmations.
• Provide accurate information and timely update.
• Review reservation details and documentation.
• Assist with changes and special requests.
• Maintain accurate client records.
• Follow up on outstanding requests.
• Communicate with service providers when needed.
• Maintain professional customer service standards.

Skills

Communication skills

Customer-focused

Organization

Attention to detail

Computer literacy

Research skills

Follow-up skills

Reliability

Customer service experience

Tools

Reservation systems

CRM software

Job description

Travelwithjess04 seeks a friendly and organized remote advisor to assist clients with reservation inquiries, options, confirmations, and ongoing service needs. Strong communication and attention to detail are essential to ensure a positive client experience while working remotely.

You will respond to inquiries, gather preferences, research options, assist with reservations, and maintain accurate client records in a supportive team environment.