Remote Booking Coordinator: Client Reservations Specialist

Travelwithjess04; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Professional development

Job summary

Travelwithjess04 is seeking a friendly, organized individual to assist clients with reservation inquiries, options, confirmations, and ongoing service needs. This 100% remote role focuses on delivering a positive and professional client experience.

You will respond to inquiries, gather preferences, research options, assist with reservations, and maintain accurate client records. Onboarding and training are provided to support your success.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused attitude.
• Excellent organization and attention to detail.
• Comfortable using computers and online platforms.
• Ability to research and organize information.
• Strong follow-up skills.
• Reliable and professional.
• Previous customer service, reservations, hospitality, or related experience is helpful but not required.

Responsibilities

• Respond to client inquiries and reservation requests.
• Gather information regarding client needs and preferences.
• Research available options and services.
• Assist with reservations and confirmations.
• Provide accurate information and timely update.
• Review reservation details and documentation.
• Assist with changes and special requests.
• Maintain accurate client records.
• Follow up on outstanding requests.
• Communicate with service providers when needed.
• Maintain professional customer service standards.

Skills

Communication skills

Customer focus

Organizational skills

Computer literacy

Research abilities

Follow-up skills

Reliability

Customer service exp

Job description

Travelwithjess04 is seeking a friendly, organized individual to assist clients with reservation inquiries, options, confirmations, and ongoing service needs. This 100% remote role focuses on delivering a positive and professional client experience.

You will respond to inquiries, gather preferences, research options, assist with reservations, and maintain accurate client records. Onboarding and training are provided to support your success.