Remote Reservations Specialist - Customer-Focused

Travelwithjess04; Tampa (FL); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Onboarding and training provided

Ongoing professional development

Continuing education opportunities

Access to professional resources and系统

Supportive team environment

Job summary

Travelwithjess04 is seeking a friendly, organized individual to assist clients with reservation inquiries, options, and confirmations while providing ongoing service remotely. The role emphasizes strong communication, attention to detail, and delivering a positive client experience.

Responsibilities include responding to inquiries, gathering preferences, researching options, updating clients, and maintaining accurate records.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused attitude.
• Excellent organization and attention to detail.
• Comfortable using computers and online platforms.
• Ability to research and organize information.
• Strong follow-up skills.
• Reliable and professional.
• Previous customer service, reservations, hospitality, or related experience is helpful but not required.

Responsibilities

• Respond to client inquiries and reservation requests.
• Gather information regarding client needs and preferences.
• Research available options and services.
• Assist with reservations and confirmations.
• Provide accurate information and timely update.
• Review reservation details and documentation.
• Assist with changes and special requests.
• Maintain accurate client records.
• Follow up on outstanding requests.
• Communicate with service providers when needed.
• Maintain professional customer service standards.

Skills

Strong communication

Customer-focused

Organization

Computer literacy

Research skills

Follow-up skills

Reliability

Experience in service/hospitality (des

Job description

Travelwithjess04 is seeking a friendly, organized individual to assist clients with reservation inquiries, options, and confirmations while providing ongoing service remotely. The role emphasizes strong communication, attention to detail, and delivering a positive client experience.

Responsibilities include responding to inquiries, gathering preferences, researching options, updating clients, and maintaining accurate records.