Remote Booking Coordinator for Client Reservations

Travelwithjess04; San Jose (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Onboarding and training provided

Professional development

Continuing education opportunities

Access to professional resources and 


Supportive team environment

Job summary

Travelwithjess04 is seeking a friendly, organized remote Reservations Support specialist to assist clients with inquiries, options, confirmations and ongoing service needs. You will gather preferences, research options, update records, and handle changes with professionalism.

Ideal candidates have strong communication, attention to detail, reliability, and comfort with online platforms. Onboarding and ongoing training are provided in a collaborative, remote-friendly environment.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused attitude.
• Excellent organization and attention to detail.
• Comfortable using computers and online platforms.
• Ability to research and organize information.
• Strong follow-up skills.
• Reliable and professional.
• Previous customer service, reservations, hospitality, or related experience is helpful but not required.

Responsibilities

• Respond to client inquiries and reservation requests.
• Gather information regarding client needs and preferences.
• Research available options and services.
• Assist with reservations and confirmations.
• Provide accurate information and timely update.
• Review reservation details and documentation.
• Assist with changes and special requests.
• Maintain accurate client records.
• Follow up on outstanding requests.
• Communicate with service providers when needed.
• Maintain professional customer service standards.

Skills

Communication skills

Customer focus

Organization

Computer skills

Research ability

Follow-up skills

Reliability

Customer service experience (helpful)

Job description

Travelwithjess04 is seeking a friendly, organized remote Reservations Support specialist to assist clients with inquiries, options, confirmations and ongoing service needs. You will gather preferences, research options, update records, and handle changes with professionalism.

Ideal candidates have strong communication, attention to detail, reliability, and comfort with online platforms. Onboarding and ongoing training are provided in a collaborative, remote-friendly environment.