Remote Reservations Sales Supervisor

Auberge Collection; Maine; Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Remote position (US)

Job summary

Auberge Collection is seeking a remote Reservations Agent to join our luxury team. This role supports guest inquiries, quotes, and reservations with a commitment to superior service and timely follow-up across multiple systems.

Ideal candidates have 2+ years in hospitality or reservations, strong communication, and a calm, organized approach in a fast-paced environment. Remote position requires reliable internet and ability to work weekends/holidays.

Qualifications

• Minimum 2 years in hospitality or reservations preferred.
• Proficient with property management and CRM tools.

Responsibilities

• Answer incoming calls with professional, friendly demeanor.
• Send quotes and manage guest communications.
• Support occupancy and revenue goals through responsive reservations handling.
• Maintain rate integrity and assist in reservations leadership.

Skills

Customer service excellence

Strong communication

Detail oriented

Team collaboration

Adaptability under pressure

Caller needs assessment

Discretion and confidentiality

Remote work readiness

Tools

Opera

Revinate

HMS

Synxis

Google Suite

Microsoft Office

Job description

Auberge Collection is seeking a remote Reservations Agent to join our luxury team. This role supports guest inquiries, quotes, and reservations with a commitment to superior service and timely follow-up across multiple systems.

Ideal candidates have 2+ years in hospitality or reservations, strong communication, and a calm, organized approach in a fast-paced environment. Remote position requires reliable internet and ability to work weekends/holidays.