Reservation Agent (Fully Remote)

Commodore Perry Estate, Auberge Collection; United States; Remote; USD 42,000 - 55,000; Full time

Job summary

Commodore Perry Estate, Auberge Collection, a luxury hotel in Austin, Texas, seeks a remote Reservations Associate to curate reservations for discerning guests and uphold our signature standards.

You will input guest information accurately, maintain detailed guest history, respond to inquiries, and upsell services to enhance experiences, collaborating closely with other departments while working remotely from Texas.

Qualifications

• Two years in hospitality, spa, or reservations at a luxury resort.
• Excellent phone manner, sales skills, and ability to create professional correspondence.
• Ability to work cohesively with departments and thrive in a remote role.

Responsibilities

• You will be the enchanting gateway to our world of opulence, curating reservations for discerning guests.
• Accurately input guest information and maintain detailed guest history.
• Respond to inquiries and upsell services to enhance guest experiences.

Skills

Hospitality experience

Sales skills

Phone manners

Professional correspondence

Job description

• You will be the enchanting gateway to our world of opulence, curating reservations for discerning guests.
• You will accurately input guest information and maintain detailed guest history.
• You will respond to inquiries and upsell services to enhance guest experiences.

Qualifications:

• Two years in hospitality, spa, or reservations at a luxury resort.
• Excellent phone manner, sales skills, and ability to create professional correspondence.
• Ability to work cohesively with departments and thrive in a remote role.

Additional Information:

• This role is remote and requires residency in Texas.
• Auberge Collection offers a crafted approach to luxury across 30 unique properties.

Commodore Perry Estate is a luxury hotel and social members club in Austin, Texas, offering 53 rooms and suites with amenities including a pool, spa, and dining venues. It is part of Auberge Collection, a portfolio of extraordinary hotels and resorts known for crafted luxury and unobtrusive service.