Remote Reservations Sales Agent - Hotels & Wellness

SCP HOSPITALITY MANAGER LLC; Hawaii; A distancia; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

10 weeks paid parental leave

1 month sabbatical after 3 years of服务

Generous 401k matching

Travel perks to destinations

Descripción de la vacante

Soul Community Planet (SCP) is seeking a Reservations Sales Agent to remotely manage reservations across our Hawaii portfolio. Your role involves selling future bookings, handling inquiries by phone, email, and online channels, and maintaining guest profiles with a focus on exemplary service. You will work 9 a.m.

to 9 p.m. PST, with weekend availability required, and earn a base rate of $21 per hour plus monthly bonuses.

Formación

• 2+ years experience in Hotel Reservations or Hotel Front Desk preferred.
• Must have reliable high-speed internet connection.
• Self-starter with excellent communication skills, both verbal and written.

Responsabilidades

• Capture as many reservations as possible using effective selling techniques and tools.
• Assist guests by selling future reservations and upsell services.
• Handle inbound reservation inquiries via phone, email, and online platforms.
• Create, maintain, and update guest profiles and reservations.
• Provide concierge services with knowledge of surrounding areas and promotions.
• Process reservations promptly using hotel reservation systems.
• Meet or exceed sales targets and performance metrics.

Conocimientos

communication

self-motivated

customer-focused

detail-oriented

problem-solver

tech-savvy

Educación

HS diploma or higher

Herramientas

Mews/Opera

Revinate/NAVIS

Descripción del empleo

Soul Community Planet (SCP) is seeking a Reservations Sales Agent to remotely manage reservations across our Hawaii portfolio. Your role involves selling future bookings, handling inquiries by phone, email, and online channels, and maintaining guest profiles with a focus on exemplary service. You will work 9 a.m.

to 9 p.m. PST, with weekend availability required, and earn a base rate of $21 per hour plus monthly bonuses.