Remote Reservations & Research Coordinator

Travelwithsan; Scottsdale (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

Travelwithsan is seeking a Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This remote role requires clear communication, strong organization, and reliable support throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a remote environment. Training and ongoing professional development are provided.

Qualifications

• Clear written and verbal communication is essential.
• Outstanding organization and attention to detail.
• Customer-focused and professional demeanor.
• Comfortable researching information online.
• Ability to manage multiple requests and priorities.
• Experience using email and web-based platforms.
• Strong follow-up and problem-solving skills.
• Experience in customer service or reservations is helpful but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Strong written and verbalCommunication

Organization and attention to detail

Customer-focused and professional

Online research

Multi-tasking and prioritization

Email and web-based platforms

Follow-up and problem-solving

Customer service/reservations helpful

Job description

Travelwithsan is seeking a Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This remote role requires clear communication, strong organization, and reliable support throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a remote environment. Training and ongoing professional development are provided.