Remote Booking Coordinator & Client Support

Travelwithsan; Omaha (NE); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

100% remote

Onboarding & training

Professional development

Online tools access

Continuing education

Supportive team

Job summary

Travelwithsan is seeking an organized and service-focused Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking-related details in a 100% remote environment. You will communicate clearly, verify information, and support the reservation process from start to finish.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and attention to detail.
• Customer-focused and professional demeanor.
• Able to conduct online research and verify information.
• Capable of managing multiple requests with good prioritization.
• Proficient with email and web-based tools.
• Strong follow-up and problem-solving abilities.
• Experience in customer service, reservations, hospitality, or coordination is advantageous but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Strong written and verbal comms

Organizational skills

Customer-focused

Online research

Multitasking

Email/web platforms

Follow-up & problem-solving

Customer service experience (helpful)

Job description

Travelwithsan is seeking an organized and service-focused Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking-related details in a 100% remote environment. You will communicate clearly, verify information, and support the reservation process from start to finish.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized.