Remote Booking & Concierge Coordinator

Travelwithsan; Memphis (TN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding

Job summary

Travelwithsan is hiring a Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details from a 100% remote environment.

The ideal candidate will communicate clearly, stay organized, and provide reliable support throughout the reservation process, while handling multiple requests with professionalism and efficiency.

Qualifications

• Strong written and verbal communication abilities.
• Excellent organization and attention to detail.
• Customer-focused and professional demeanor.
• Comfortable conducting online research.
• Able to manage multiple requests and priorities.
• Proficient with email and web-based platforms.
• Strong follow-up and problem-solving skills.
• Experience in customer service, reservations, hospitality, or coordination is helpful but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Strong communication

Organizational skills

Customer-focused

Online research

Multitasking

Email/web platforms

Follow-up

Problem-solving

Job description

Travelwithsan is hiring a Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details from a 100% remote environment.

The ideal candidate will communicate clearly, stay organized, and provide reliable support throughout the reservation process, while handling multiple requests with professionalism and efficiency.