Remote Reservations & Guest Services Pro

NORTH AMERICAN WAX COMPANY LLC; Vancouver (WA); Remote; USD 18,000 - 23,000; Part time

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Remote Reservation Center Guest Service Associate (GSA) to represent European Wax Center professionally. The GSA is essential in providing a positive and engaging phone experience by booking and confirming reservations while handling guest concerns.

The ideal candidate must possess strong verbal communication skills, a friendly demeanor, and be able to work in a fast-paced environment. Prior experience in a call center or retail setting is preferred. Flexible availability including weekends is a must. Join us to enhance our guests’ experience!

Qualifications

• One to three years’ experience in a call center or retail environment preferred.
• Must be able to work flexible days/hours, including weekends.
• Desire to work in a fun, fast-paced environment.

Responsibilities

• Represent European Wax Center professionally while booking reservations.
• Handle guest concerns and provide engaging phone experiences.
• Participate in community events and marketing when requested.

Skills

Verbal communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Ability to handle escalated calls

Education

High school diploma or equivalent

Job description

NORTH AMERICAN WAX COMPANY LLC is seeking a Remote Reservation Center Guest Service Associate (GSA) to represent European Wax Center professionally. The GSA is essential in providing a positive and engaging phone experience by booking and confirming reservations while handling guest concerns.

The ideal candidate must possess strong verbal communication skills, a friendly demeanor, and be able to work in a fast-paced environment. Prior experience in a call center or retail setting is preferred. Flexible availability including weekends is a must. Join us to enhance our guests’ experience!