Remote Reservations Guest Experience Pro

NORTH AMERICAN WAX COMPANY LLC; Schaumburg (IL); Remote; USD 17,047 - 24,280; Part time

Job summary

NORTH AMERICAN WAX COMPANY LLC is looking for a Remote Reservation Center Guest Service Associate to provide excellent customer service while booking and confirming reservations. The role involves engaging with guests over the phone, ensuring a positive experience.

Candidates should possess strong communication skills and a cheerful demeanor. A high school diploma is required, and prior experience in a retail or call center setting is preferred. Flexibility in scheduling is essential.

Qualifications

• One to three years’ experience in a call center or retail environment preferred.
• Must have flexibility to meet shift requirements.
• Ability to work independently with limited supervision.

Responsibilities

• Provide lasting and engaging phone experience for guests.
• Educate guests on current in-center promotions.
• Maintain center cleanliness.

Skills

Strong verbal communication skills

Interpersonal skills

Ability to prioritize work

Friendly demeanor

Education

High school diploma or equivalent

Job description

NORTH AMERICAN WAX COMPANY LLC is looking for a Remote Reservation Center Guest Service Associate to provide excellent customer service while booking and confirming reservations. The role involves engaging with guests over the phone, ensuring a positive experience.

Candidates should possess strong communication skills and a cheerful demeanor. A high school diploma is required, and prior experience in a retail or call center setting is preferred. Flexibility in scheduling is essential.