Remote Reservations & Guest Services Associate

Anchor Point Management Group; Miami (FL); Remote; USD 10,000 - 21,000; Full time

Job summary

European Wax Center is seeking a Remote Reservation Center Guest Service Associate to book and confirm reservations, handle guest concerns, and deliver a positive phone experience. You will educate guests on promotions, stay aware of schedules, and uphold company policies while representing the brand with enthusiasm.

The role requires a high school diploma, strong verbal communication, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal communication skills.
• Ability to build relationships with guests and colleagues; good interpersonal skills.
• Flexible to meet shift requirements, including weekends.

Responsibilities

• Book reservations and confirm bookings.
• Handle guest concerns professionally.
• Provide a cheerful, positive phone experience for guests.
• Educate guests on current promotions.
• Maintain schedule awareness and follow corporate policies.
• Represent European Wax Center with a professional demeanor.

Skills

Verbal communication

Interpersonal skills

Team player

Flexible hours

Independent worker

Education

High school diploma or equivalent

Job description

European Wax Center is seeking a Remote Reservation Center Guest Service Associate to book and confirm reservations, handle guest concerns, and deliver a positive phone experience. You will educate guests on promotions, stay aware of schedules, and uphold company policies while representing the brand with enthusiasm.

The role requires a high school diploma, strong verbal communication, and the ability to work in a fast-paced environment.