Remote Reservations & Booking Specialist

The Hiring Platform; Greenville (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Comprehensive training

Ongoing professional development

Access to booking tools and resources

Continuing education opportunities

Team support

Job summary

The Hiring Platform in Greenville, SC is seeking a detail-oriented Booking & Reservations Specialist to assist clients with researching options, coordinating bookings, and managing reservation details.

You will research options based on client preferences, handle booking requests, verify information, provide confirmations, and maintain accurate records while delivering professional service.

Qualifications

• Strong attention to detail is essential for accuracy in bookings.
• Excellent communication skills to liaise with clients and service providers.
• Good research and organizational abilities to present suitable options.
• Customer-focused attitude with ability to anticipate client needs.
• Comfortable using online systems and booking tools.
• Ability to prioritize requests and meet deadlines.
• Previous booking, customer service, hospitality, or administrative experience is helpful.

Responsibilities

• Research options based on client preferences.
• Assist with booking and reservation requests.
• Review availability and applicable options.
• Coordinate accommodations, transportation, activities, and related services.
• Verify reservation information for accuracy.
• Provide confirmations and important details.
• Assist with modifications and special requests.
• Maintain accurate booking records.
• Follow up when additional information is required.
• Communicate professionally with clients and service providers.

Skills

Attention to detail

Excellent communication

Research and organization

Customer-focused

Online systems proficiency

Prioritizing requests & deadlines

Booking/customer service experience

Job description

The Hiring Platform in Greenville, SC is seeking a detail-oriented Booking & Reservations Specialist to assist clients with researching options, coordinating bookings, and managing reservation details.

You will research options based on client preferences, handle booking requests, verify information, provide confirmations, and maintain accurate records while delivering professional service.