Remote Reservation Planner

Duquesa Travel Group; Gainesville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote work environment

Onboarding and training

Professional development

Access to online tools

Job summary

Duquesa Travel Group is seeking an organized Reservation Planning Coordinator for a 100% remote role. You will research options, coordinate reservations, and manage details from start to finish while providing professional and timely support to clients.

The ideal candidate communicates clearly, enjoys helping others, and can juggle multiple requests with strong follow-up skills. Onboarding and ongoing development are included in this role.

Qualifications

• Clear written and verbal communication.
• High level of organization and attention to detail.
• Customer-focused and professional demeanor.
• Comfortable performing online research.
• Ability to manage multiple requests and deadlines.
• Proficient with email and web-based platforms.
• Strong problem-solving and follow-up skills.
• Experience in customer service, hospitality, reservations, or coordination is helpful but not required.

Responsibilities

• Communicate with clients to understand needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Skills

Strong communication

Excellent organization

Customer-focused

Online research

Multitasking

Email & web platforms

Problem solving

Reservations coordination

Job description

Duquesa Travel Group is seeking an organized Reservation Planning Coordinator for a 100% remote role. You will research options, coordinate reservations, and manage details from start to finish while providing professional and timely support to clients.

The ideal candidate communicates clearly, enjoys helping others, and can juggle multiple requests with strong follow-up skills. Onboarding and ongoing development are included in this role.