Remote Renewals Manager, Cybersecurity

Pentera; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Pentera is seeking a proactive Renewals Manager for the Americas to design renewal processes and playbooks, and to drive customer renewals across a fast-growing cybersecurity portfolio. You will report to the AVP of Customer Success and work with Sales, Finance, and Product teams to optimize retention and revenue.

The role requires 5+ years in renewals or related fields, strong negotiation and communication skills, and a data-driven mindset.

Qualifications

• 5+ years in renewals, customer success, or account management in cybersecurity.
• Strong negotiation and contract management skills.
• Excellent communication and relationship-building with C-level executives.
• Data-driven with ability to analyze renewal trends and forecasts.

Responsibilities

• Design, develop, and implement renewal processes and playbooks tailored to Pentera's approach.
• Handle a high volume of renewals across multiple accounts to meet targets.
• Manage renewal negotiations with channel partners and end users.
• Analyze renewal data to identify trends, risks, and opportunities for improvement.
• Provide regular renewal metrics, performance, and forecasts to senior management.
• Collaborate with sales, customer success, finance, and product teams on renewal activities.

Skills

Negotiation

Communication

Analytical thinking

Cross-functional collaboration

Tools

Salesforce

Job description

Pentera is seeking a proactive Renewals Manager for the Americas to design renewal processes and playbooks, and to drive customer renewals across a fast-growing cybersecurity portfolio. You will report to the AVP of Customer Success and work with Sales, Finance, and Product teams to optimize retention and revenue.

The role requires 5+ years in renewals or related fields, strong negotiation and communication skills, and a data-driven mindset.