Renewals Manager — Cybersecurity SaaS Growth & Retention

Gem

United States

On-site

USD 69,000 - 94,000

Full time

6 days ago

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Job summary

Wiz is seeking a Renewal Manager in the Western United States to secure up-for-renewal dollars and mitigate renewal risk. You will work with Sales and Customer Success to drive retention and expansion, managing quote-to-close for renewals and collaborating with Legal and Deals Desk as needed.

Ideal candidates bring 2+ years in cybersecurity renewals with SaaS experience, strong independence, and a track record of meeting renewal quotas.

Qualifications

2 years of related cybersecurity and renewals experience.
Experience in a SaaS revenue organization (Sales, CS, or renewals).
Deep understanding of SaaS offerings and pricing models; learn Wiz offerings quickly.
Ability to work independently and as part of a team.
Confidence navigating renewal processes per Wiz rules of engagement.

Responsibilities

Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts.
Partner with Customer Success to assess customer health and drive renewal strategy.
Maintain and report an accurate forecast of renewals within assigned book.
Manage the renewal process for multiple commercial customers concurrently and stay organized at scale.
Escalate as needed to resolve customer concerns.
Identify at-risk renewal clients before renewal date and escalate to the appropriate teams.
Develop and maintain relationships with channel and alliance partners to identify and close joint opportunities.
Collaborate cross-functionally with Legal and Deals Desk as applicable.
Recommend and contribute to process improvements.