Remote Renewals Lead - SaaS Growth & Negotiation

Asana; West Saint Paul (MN); Remote; USD 99,000 - 126,000; Full time

Benefits offered by this job

Mental health, wellness & fitness

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options

Job summary

Asana is seeking a Renewals professional to oversee license renewals, discover growth opportunities, and minimize churn. You will negotiate contracts, manage renewal opportunities, and maintain strong customer relationships across cross-functional teams.

The role can be remote or Chicago-based with an office-centric hybrid setup; expect to work with multiple departments and leverage pricing strategies to maximize contract value while ensuring customer success.

Qualifications

• 3-5 years Renewals experience in SaaS or renewal sales
• Strong account management and negotiation skills
• Experience with forecasting and renewal pipeline management

Responsibilities

• Negotiate all facets of contract renewals using commercial judgment.
• Identify customer needs and drive on-time renewal closures.
• Engage decision makers to uncover budgets, stakeholders and roadblocks.
• Develop win/win negotiation strategies to maximize contract value.
• Maintain a rolling 150-day renewal forecast and analyze renewal data.
• Document renewal steps in SFDC/Clari in a clear, auditable manner.
• Manage quote-to-close processes for renewals in the assigned territory.
• Defend against competitive pressures and articulate Asana differentiators.
• Collaborate with Deal Desk, Sales Ops, Legal, Finance, CS, and Sales Mgmt to ensure value realization.
• Contribute to efficient renewal processes and resolve inefficiencies.

Skills

Account management

Negotiation

Forecasting

CRM tools

Tools

Quoting systems

Contracting tools

Subscription management systems

Job description

Asana is seeking a Renewals professional to oversee license renewals, discover growth opportunities, and minimize churn. You will negotiate contracts, manage renewal opportunities, and maintain strong customer relationships across cross-functional teams.

The role can be remote or Chicago-based with an office-centric hybrid setup; expect to work with multiple departments and leverage pricing strategies to maximize contract value while ensuring customer success.