Associate Renewals Manager

Workiva Inc.; Arizona; Hybrid; USD 76,000 - 115,000; Full time

Benefits offered by this job

Commission

Restricted Stock Units (RSUs)

401(k) match

Benefits package

Job summary

Workiva Inc. is seeking an Associate Renewals Manager in the United States to renew subscriptions and services while coordinating with Sales, Accounting, Legal, and Customer Success to drive renewal strategies.

You will manage renewal opportunities, identify at‑risk accounts, and lead the renewal process to closure, maintaining strong customer relationships and accurate CRM data. This remote role includes up to 10% travel for internal meetings and trainings.

Qualifications

• 1 year of related experience in SaaS sales or renewals.
• Basic knowledge of accounting.
• Basic knowledge of Software as a Service business model.

Responsibilities

• Support existing programs to maximize revenue and resolve contract issues.
• Coordinate subscription opportunities with Account Managers and resolve issues.
• Identify at‑risk accounts and develop plans to bring them to closure.
• Lead renewal sales process to a close and demonstrate Workiva’s value proposition.
• Update CRM with pipeline and forecast information.

Skills

SaaS sales

Renewals

Time management

Remote work

Education

Associate’s degree

Job description

Summary

The Associate Renewals Manager works directly with existing Workiva customers while building a book of business. The Associate Renewals Manager will focus on renewing subscriptions and services on-time while providing the highest level of customer service throughout the entire quote-to-cash cycle. You will bring effective time management skills to the role, and a growth attitude as you obtain mastery of coordinating, defining, and executing renewal strategies and messaging. You will build relationships with Sales, Accounting, Legal, and Customer Success in managing subscriptions and supporting Workiva’s renewal strategy and process.

What You’ll Do

• Support existing programs to maximize company revenue and resolve customer-related contract issues
• Be a point of contact with Account Managers to proactively coordinate subscription opportunities and/or resolve issues that may hinder them from maintaining a relationship with Workiva
• Uncover accounts that may be at risk and develop plans to mitigate and bring them to closure
• Use the facts found in the needs analysis phase to present a compelling demonstration of the Workiva suite of products and services to create a customer belief that they must have Workiva products
• Naturally lead the renewal sales process to a close by understanding the competitive landscape and demonstrating Workiva's superior value proposition
• Review and validate installed base reports
• Collaborate with internal teams to gather information to pursue accounts for renewal
• Maintain strong customer relationships to help grow the business
• Update customer relationship management tools regularly and timely manner
• Provide consistent and accurate forward-looking information through pipeline analysis
• Plan and execute sales strategy with purposeful action to complete the sale and optimize profits
• Prioritize selling activities and follow through in a timely fashion
• Communicate regularly with a base of accounts that have the potential to increase subscriptions or XBRL services

What You'll Need

• High school/secondary school education 1 year of related experience in SaaS sales or renewals;
• Preferred Qualifications Associate’s degree Basic knowledge of accounting Basic knowledge of Software as a Service business model Ability to work from home and be self-directed; scheduling own appointments Excellent time management and territory management skills Force Management training is a plus

Travel Requirements & Working Conditions

Up to 10% travel for internal meetings and trainings Reliable internet access for any period of time working remotely, not in a Workiva office

How You’ll Be Rewarded

• On Target Earnings (OTE) range in the US: 76,000.00 - 115,000.00 USD Annual
• Eligible for commission based on sales performance
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package
• The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world. At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

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