Remote Remedy-ServiceNow Integration Expert

iFlow Inc.; United States; Remote; USD 60,000 - 120,000; Full time

Job summary

iFlow Inc. is seeking an experienced Remedy Integration Consultant to design and implement an integration between ServiceNow and a customer Remedy environment.

This remote, three-month engagement focuses on Remedy expertise, integration guidance, and technical support across the project lifecycle. Responsibilities include documenting integration requirements, data flow design, and collaborating with cross-functional teams to test and deploy solutions, while troubleshooting issues and providing

Qualifications

• Hands-on Remedy/Helix platform experience required.
• Experience designing and supporting system integrations.
• Understanding APIs, web services, and data mapping concepts.
• Ability to work with business and technical stakeholders.
• Strong troubleshooting and clear communication skills.

Responsibilities

• Analyze and document integration requirements between ServiceNow and Remedy.
• Design and support data flows, field mappings, and process integrations.
• Collaborate with ServiceNow, customer, and technical teams to develop and test integration solutions.
• Troubleshoot integration issues and provide recommendations for resolution.
• Support system testing, validation, and deployment activities.
• Document integration design, configuration, and operational procedures.

Skills

BMC Remedy/Helix

System integrations

APIs & data mapping

Stakeholder collaboration

Troubleshooting & communication

Job description

iFlow Inc. is seeking an experienced Remedy Integration Consultant to design and implement an integration between ServiceNow and a customer Remedy environment.

This remote, three-month engagement focuses on Remedy expertise, integration guidance, and technical support across the project lifecycle. Responsibilities include documenting integration requirements, data flow design, and collaborating with cross-functional teams to test and deploy solutions, while troubleshooting issues and providing