Remedy & ServiceNow IT Analyst – SDLC & Integrations

TPI Staffing Inc.; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

TPI Staffing Inc. is seeking a candidate for a position focusing on supporting IT Service Management applications. The role involves development and customization primarily using BMC Remedy and Service Now, with responsibilities spanning all phases of the System Development Lifecycle (SDLC).

Ideal candidates will have a Bachelor's degree in a related field, along with experience in BMC Remedy and Service Now. Strong analytical, technical writing, and interpersonal skills are essential for success in this role.

Qualifications

• 3-5 years of experience with BMC Remedy development and design.
• 1 year experience with Service Now development.
• Strong analytical and design skills.

Responsibilities

• Support IT Service Management applications focusing on BMC Remedy.
• Participate in all phases of the System Development Lifecycle.
• Understand technology issues and provide innovative solutions.

Skills

BMC Remedy development

Service Now development

Analytical skills

Technical writing

Interpersonal skills

Education

Bachelor of Science in Management Information Systems, Computer Science, Software Engineering, Business or a related field

Job description

TPI Staffing Inc. is seeking a candidate for a position focusing on supporting IT Service Management applications. The role involves development and customization primarily using BMC Remedy and Service Now, with responsibilities spanning all phases of the System Development Lifecycle (SDLC).

Ideal candidates will have a Bachelor's degree in a related field, along with experience in BMC Remedy and Service Now. Strong analytical, technical writing, and interpersonal skills are essential for success in this role.