Remote ServiceNow L3 Engineer - Enterprise Integrations

SIRO Clinpharm Pvt. Ltd.

United States

Remote

USD 120,000 - 180,000

Full time

4 days ago
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Job summary

SIRO Clinpharm Pvt. Ltd. is seeking a seasoned ServiceNow L3 Support Engineer to lead Enterprise Integrations from a remote location.

The role requires 8+ years of hands-on experience and a mandatory CSA certification, with a focus on large-scale integrations and advanced troubleshooting. The ideal candidate will own IntegrationHub, Flow Designer, REST/SOAP APIs, eBonding, SSO/SAML, OAuth 2.0 and cloud directory like Azure AD, and will coordinate with cross-functional teams to keep production

Qualifications

  • 8+ years experience in ServiceNow platform administration and enterprise integrations.
  • Expertise in IntegrationHub, REST/SOAP APIs, eBonding, SSO, SAML, OAuth 2.0, Azure AD.
  • Able to independently resolve production issues and coordinate with cross-functional teams.
  • Strong knowledge of MID Server, Event Management and CTI integrations.

Responsibilities

  • Handle complex L3 integration issues and advanced troubleshooting.
  • Troubleshoot authentication failures, API errors and ticket synchronization.
  • Coordinate with network, security and application teams to resolve production issues.

Skills

ServiceNow L3 Support & Administration
IntegrationHub, Flow Designer
REST API, SOAP API
eBonding / B2B integrations
SSO, SAML 2.0, OAuth 2.0, Azure AD
Genesys CTI integrations
Event Management integrations
MID Server administration
GlideRecord & Server-side scripting
JSON/XML payload parsing
ACLs & security
Advanced L3 troubleshooting

Job description

SIRO Clinpharm Pvt. Ltd. is seeking a seasoned ServiceNow L3 Support Engineer to lead Enterprise Integrations from a remote location.

The role requires 8+ years of hands-on experience and a mandatory CSA certification, with a focus on large-scale integrations and advanced troubleshooting. The ideal candidate will own IntegrationHub, Flow Designer, REST/SOAP APIs, eBonding, SSO/SAML, OAuth 2.0 and cloud directory like Azure AD, and will coordinate with cross-functional teams to keep production

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