Remote Relocation Specialist I

Anywhere Real Estate; Louisville (KY); Remote; USD 45,000 - 70,000; Full time

Job summary

Anywhere Real Estate is seeking a Relocation Consultant I – Remote to act as the navigator of the relocation process for domestic transferees. You will administer relocation policy, counsel on resources, coordinate shipments, destination services and expense management, and deliver excellent service.

You will manage a caseload, coordinate all phases of relocation with clients as outlined in contracts, and demonstrate knowledge of Cartus products and services across interactions with clients and

Qualifications

• College degree or equivalent preferred.
• Customer service experience in multi task, call center environment.
• Influential verbal and written communication skills.
• One plus year relocation, real estate or related field experience.

Responsibilities

• Maintains an assigned caseload, while delivering impeccable customer service to external and internal customers.
• Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family.
• Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer.
• Coordinate/Facilitate Cartus’ core products and services to assigned customers according to prescribed Cartus’ standards.
• Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue.
• Ensure data integrity in all Cartus systems.
• Maintain compliance with Cartus’ corporate polices, programs, and standards.
• Other duties as assigned; training, special projects, client presentations, etc.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Account management

Education

College degree or equivalent preferred

Job description

Anywhere Real Estate is seeking a Relocation Consultant I – Remote to act as the navigator of the relocation process for domestic transferees. You will administer relocation policy, counsel on resources, coordinate shipments, destination services and expense management, and deliver excellent service.

You will manage a caseload, coordinate all phases of relocation with clients as outlined in contracts, and demonstrate knowledge of Cartus products and services across interactions with clients and