Remote Release Manager: ITIL-Driven Deployments

Visa Hunt; United States; Remote; USD 128,000 - 173,000; Full time

Benefits offered by this job

AI career tool

Internal mobility team

Competitive pay

Paid time off

401K with match

Job summary

General Dynamics IT is seeking a Release Manager to transform technology for government projects and shape your engineering career. You will lead release planning and coordinate with development, QA, operations, and business teams to ensure smooth deployments across environments.

You’ll leverage ITIL Release Management and risk mitigation, with 5+ years of experience and a CS-related degree. Remote work with travel up to 40% is supported, and healthcare IT experience is a plus.

Qualifications

• Five (5) years of work experience managing new product releases or related experience.
• Two (2) years of work with Change Management, Incidents, and CAB processes and procedures.
• Working knowledge of deployment strategies and executing release windows and cycles.
• Working knowledge of IT best practices, policies and regulations, software development lifecycle, and ITIL Release Management Methodology.
• Working knowledge of Risk Management and Mitigation.
• Bachelor’s degree in computer science, computer information systems, or related field.
• Preferred: Healthcare IT Systems, especially MES/Medicaid Systems.

Responsibilities

• Develop and maintain a release schedules to track scheduled deployments, maintenance windows, dependencies, and risks
• Obtain customer approvals before any functionality is released to environments
• Align release management processes with ITIL 4 best practices focusing on efficiency, automation, and service value delivery
• Participate in ECCB and ECAB to coordinate release activities with the customer and Modules to ensure interoperability between systems
• Establish a structured release process that aligns with governance policies
• Maintain a Release Listing Document that tracks all planned, in progress, and completed releases
• Coordinate with development, QA, operations and business teams
• Define release scope, objectives, and timelines
• Oversee the release deployment process, ensuring all pre-release steps are complete (i.e., testing production validation)
• Develop and enforce rollback plans and contingency strategies in case of release failures
• Ensure smooth transitions between development, testing, and production environments
• Act as a liaison between technical teams and business stakeholders
• Act as the primary point of contact for all release related activity
• Develop reports providing visibility into timelines, status, and quality of releases

Skills

Application Release Management

ITIL Release Management

Risk Management and Mitigation

Software Release Management

System Deployment

Education

Bachelor’s degree in computer science or related field

Tools

ITIL Release Management Methodology

Deployment strategies

Job description

General Dynamics IT is seeking a Release Manager to transform technology for government projects and shape your engineering career. You will lead release planning and coordinate with development, QA, operations, and business teams to ensure smooth deployments across environments.

You’ll leverage ITIL Release Management and risk mitigation, with 5+ years of experience and a CS-related degree. Remote work with travel up to 40% is supported, and healthcare IT experience is a plus.